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About the AMA sessions

The past year has raised more questions than answers for furniture retailers — around AI, conversion, buyer behavior, and what will actually move the needle before 2026.So we’re opening the floor. In November and December, Cylindo experts are hosting live “Ask Me Anything” sessions to tackle those questions head-on, be it tactical, strategic, technical. Nothing is off limits.Join one, two, three, or all four sessions. It's your choice.

AMA Topics

November 7 - 12 PM EST | 5 PM GMT
Holiday readiness: last chance to optimize impact before the big year endBring your final-hour questions to former Wayfair Leader Brittany Sciabarrasi. From last-minute promo levers to execution pivots, nothing is off the table heading into the final weeks of the year.November 17 - 12 PM EST | 5 PM GMT
How AI lifestyle imagery is changing eCommerceAsk AI Product Lead Riccardo Cereser anything, from how top retailers actually use AI to what’s safe, what’s risky, and what’s just hype.December 5 - 12 PM EST | 5 PM GMT
Measuring the ROI of 3D visualizationThis is your chance to pressure-test the economics with Strategic Accounts Lead Chris Burns. Ask anything, and get clarity on ROI, payback, and how to secure buy-in across the board.December 12 - 12 PM EST | 5 PM GMT
The impact of AR and 360° on buyer confidenceHead of Customer Success Katie Lyons will take any question on how AR and 360° actually shift buyer behavior — trust, hesitation, returns, add-to-cart — ask for proof, benchmarks, or tactics live.

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© 2025 Cylindo. All rights reserved.

• LinkedIn

Brittany Sciabarrasi

Project Manager, Cylindo | eComm expert (former Wayfair)

Brittany Sciabarrasi is a Project Manager at Cylindo, overseeing complex e-commerce visualization initiatives from kickoff to delivery. Previously, she spent 8+ years at Wayfair leading supplier acquisition, global partnerships, and large-scale visual media operations. She brings deep marketplace expertise, operational precision, and creative problem-solving to help brands deliver consistent, high-impact product experiences across channels.

• LinkedIn

Riccardo Cereser

Product Manager - AI solutions, Cylindo

Riccardo Cereser is a Product Manager at Chaos (Cylindo), where he drives AI-powered solutions that enhance 3D visualization and ecommerce experiences. With a background spanning product management, UX design, and client solutions, he has held roles at Danske Bank, DFDS, and Facebook, where he managed strategic portfolios across ecommerce, financial services, and publishing. Passionate about the intersection of 3D technology, AI, and user-centric design, Riccardo focuses on building innovative products that transform digital experiences at scale.

• LinkedIn

Chris Burns

Manager of Strategic Accounts, Support, and Integration, Cylindo

Chris Burns is an experienced technology and marketing professional with a strong background in strategic account management, customer success, and technical support. As Manager of Strategic Accounts, Support, and Integration at Cylindo (Chaos), he leads teams to deliver seamless 3D visualization solutions that enhance client experience and operational efficiency. With prior roles at Zaius (now Optimizely) and Kissmetrics, Chris has a proven track record of driving customer engagement, optimizing integrations, and leading high-performing teams to deliver measurable results in fast-paced SaaS environments.

• LinkedIn

Katie Lyons

Head of Customer Success - North America, Cylindo

Katie Lyons is a strategic customer success leader with over 15 years of experience in SaaS, specializing in product and e-commerce. At Chaos, she leads a team managing all North American customer relationships, driving digital transformation through data-informed strategy and cross-functional collaboration. Katie excels at aligning stakeholders, scaling customer success operations, and uncovering growth opportunities across enterprise portfolios. Her career spans global team leadership, enterprise sales, and service design—consistently delivering customer-centric innovation and measurable business impact.